Welcome to Dukhoon Raqiya 🌿
By using our website or ordering our products, you agree to the following Terms and Conditions:
1. General Use
You are permitted to use the website and its products for personal purposes only.
It is strictly prohibited to use the website for any illegal activity or anything that may harm the brand or its customers.
2. Orders and Payment
Once the purchase process is completed, the order is considered confirmed.
Payment must be made only through the available methods listed on the website.
Dukhoon Raqiya reserves the right to cancel any order in case of payment issues or product unavailability.
3. Shipping and Delivery
Orders are delivered within the timeframe specified in the Shipping Policy page.
Delivery time may vary depending on the address or shipping company.
Dukhoon Raqiya is not responsible for any delays beyond its control.
4. Returns and Exchanges
Products can be returned or exchanged in accordance with the stated Return Policy.
Items must be in their original condition and unused.
5. Intellectual Property
All content (texts, images, designs, trademarks) is owned by Dukhoon Raqiya and may not be used without prior written permission.
6. Limitation of Liability
Dukhoon Raqiya is not responsible for any damages resulting from misuse of its products.
Scent intensity and fragrance experience may vary depending on location and individual use.
7. Modifications
Dukhoon Raqiya reserves the right to modify or update these Terms and Conditions at any time.
Any updates will be posted on this page.
8. Contact
For any inquiries or complaints, you can reach us via:
📧 Email: info@dukhonraqia.com
📞 Phone: 0568918176
